A capabilities-based service development process for industrial manufacturers
Year of publication: |
2018
|
---|---|
Authors: | Helm, Roland ; Graf, Yvonne |
Published in: |
International journal of knowledge management studies : IJKMS. - [Olney, Bucks.] : Inderscience Enterprises Ltd., ISSN 1743-8268, ZDB-ID 2231895-1. - Vol. 9.2018, 1, p. 85-102
|
Subject: | new service development | NSD | innovation process | customer co-creation | customer knowledge | industrial manufacturers | Kundenintegration | Customer integration | Innovationsmanagement | Innovation management | Innovation | Industrie | Manufacturing industries | Produktentwicklung | New product development | Beziehungsmarketing | Relationship marketing | Unternehmensdienstleistung | Business services | Dienstleistungsinnovation | Service innovation | Dienstleistung | Services |
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