New service development by manufacturing firms : effects of customer participation under environmental contingencies
Todd Morgan, Sergey Alexander Anokhin, Joakim Wincent
| Year of publication: |
2019
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|---|---|
| Authors: | Morgan, Todd ; Anokhin, Sergey Alexander ; Wincent, Joakim |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 104.2019, p. 497-505
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| Subject: | New service development | Servitization | Open innovation | Customer participation | Competitive intensity | Customer needs | Service innovation | Innovationsmanagement | Innovation management | Innovation | Kundenintegration | Customer integration | Beziehungsmarketing | Relationship marketing | Produktentwicklung | New product development | Unternehmensdienstleistung | Business services | Kundenzufriedenheit | Customer satisfaction | Dienstleistungssektor | Service industry | Industrie | Manufacturing industries | Dienstleistung | Services |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jbusres.2019.06.017 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012105180