A comprehensive model of customer trust in two retail stores
Year of publication: |
2009
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Authors: | Guenzi, Paolo ; Johnson, Michael D. ; Castaldo, Sandro |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 24917679. - Vol. 20.2009, 3, p. 290-316
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