A cross industry comparison of customer satisfaction : do more alternatives mean more satisfaction?
Sulaiman Olanrewaju Adebayo & Tosin Tunrayo Olonisakin
| Year of publication: |
2014
|
|---|---|
| Authors: | Adebayo, Sulaiman Olanrewaju ; Olonisakin, Tosin Tunrayo |
| Published in: |
Journal of management and strategy : JMS. - Toronto : Sciedu Pr., ISSN 1923-3965, ZDB-ID 2621714-4. - Vol. 5.2014, 4, p. 136-141
|
| Subject: | customer satisfaction | banks | GSM | PHCN | Nigeria | Kundenzufriedenheit | Customer satisfaction | Bank | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010440646