A fine-grained sentiment analysis of online guest reviews of economy hotels in China
Year of publication: |
2021
|
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Authors: | Luo, Jiaqi ; Huang, Songshan ; Wang, Renwu |
Published in: |
Journal of hospitality marketing & management. - London [u.a.] : Routledge, Taylor and Francis Group, ISSN 1936-8631, ZDB-ID 2486892-9. - Vol. 30.2021, 1, p. 71-95
|
Subject: | China | deep learning | economy hotel | fine-grained sentiment analysis | guest experience | online reviews | Hotellerie | Hotel industry | Online-Handel | Online retailing | Social Web | Social web | Emotion | Online-Marketing | Internet marketing | Kundenzufriedenheit | Customer satisfaction |
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