A framework of quality management practices for Indian service SMEs
Rana Basu, Prabha Bhola & Manik Chandra Das
| Year of publication: |
2020
|
|---|---|
| Authors: | Basu, Rana ; Bhola, Prabha ; Das, Manik Chandra |
| Published in: |
Quality management journal : QMJ. - London : Taylor & Francis Group, ISSN 2575-6222, ZDB-ID 2159832-0. - Vol. 27.2020, 1, p. 62-75
|
| Subject: | Indian SMEs | MCDM | quality | ranking | service | Qualitätsmanagement | Quality management | KMU | SME | Indien | India | Dienstleistungssektor | Service industry | Dienstleistungsqualität | Service quality |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/10686967.2019.1689798 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012308956