A logistic regression approach to estimating customer profit loss due to lapses in insurance
Year of publication: |
2011-10
|
---|---|
Authors: | Guillén, Montserrat ; Pérez-Marín, Ana María ; Guillén, Montserrat |
Institutions: | Xarxa de Referència en Economia Aplicada (XREAP) |
Subject: | Policy cancellation | customer loyalty | profit loss | customer behavior |
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