A management system for the simultaneous attainment of customer satisfaction and employee satisfaction
Kazuki Hamada
| Year of publication: |
2000
|
|---|---|
| Authors: | Hamada, Kazuki |
| Published in: |
Japanese cost management. - London : Imperial College Press, ISBN 1-86094-185-0. - 2000, p. 416-433
|
| Subject: | Kundenzufriedenheit | Customer satisfaction | Arbeitszufriedenheit | Job satisfaction |
| Extent: | graph. Darst |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Notes: | Literaturangaben |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001561284