A measure of retail service quality and its marketing implications
Year of publication: |
2021
|
---|---|
Authors: | Sirohi, Rajeev ; Kumar, Naveen |
Published in: |
The empirical economics letters : a monthly international journal of economics. - Rajshahi, ISSN 1681-8997, ZDB-ID 2560109-X. - Vol. 20.2021, 4, p. 607-614
|
Subject: | Retail Service Quality | SERVQUAL | RSQS | Retail Store |
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