A measure of tourist experience quality : the case of inland tourism in Malaga
Year of publication: |
2019
|
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Authors: | Soler, Ismael P. ; Gemar, German |
Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 30.2019, 13, p. 1466-1479
|
Subject: | measurement of service quality | quality of service | quality of tourist destination | tourist destination | Dienstleistungsqualität | Service quality | Tourismus | Tourism | Kundenzufriedenheit | Customer satisfaction | Urlaubsverhalten | Holiday behaviour | Tourismuswirtschaft | Tourism industry | Destinationsmanagement | Destination management | Messung | Measurement | Tourismusmarketing | Tourism marketing | Qualitätsmanagement | Quality management | Produktqualität | Product quality | Internationaler Tourismus | International tourism |
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