A model for assessing consumer perceptions of quality
Year of publication: |
2012
|
---|---|
Authors: | Kenyon, George ; Sen, Kabir |
Published in: |
International Journal of Quality and Service Sciences. - Emerald Group Publishing Limited, ISSN 1756-6703, ZDB-ID 2490487-9. - Vol. 4.2012, 2, p. 175-188
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Customer perceptions | Dimensions of quality | Product quality | Service quality | Customer services quality | Quality |
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