A model of retail job characteristics, employee role ambiguity, external customer mind-set, and sales performance
Mark C. Johlke; Rajesh Iyer
| Year of publication: |
2013
|
|---|---|
| Authors: | Johlke, Mark C. ; Iyer, Rajesh |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 20.2013, 1, p. 58-67
|
| Subject: | Verkaufspersonal | Salespeople | Arbeitsgestaltung | Job design | Beziehungsmarketing | Relationship marketing | Arbeitszufriedenheit | Job satisfaction | Arbeitsleistung | Job performance | USA | United States |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009702209