A national survey of Korean call centres
Year of publication: |
2006
|
---|---|
Authors: | Lee, Byoung-hoon ; Kang, Hye-Young |
Published in: |
Developments in the call centre industry : analysis, changes, and challenges. - London [u.a.] : Routledge, ISBN 0-415-35702-0. - 2006, p. 75-91
|
Subject: | Südkorea | South Korea | Callcenter | Call centre |
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