A neural network approach for assessing quality in technical education: an empirical study
Year of publication: |
2007
|
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Authors: | Mahapatra, Siba Sankar ; Khan, M. S. |
Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 2.2007, 3, p. 287-306
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Subject: | Dienstleistungsqualität | Service quality | Messung | Measurement | Kundenzufriedenheit | Customer satisfaction | Stakeholder |
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