A new paradigm in the planning and management of quality hotel services : health tourism
Year of publication: |
2015
|
---|---|
Authors: | Estelles-Miguel, Sofía ; Moreno Más, María Amalia ; Albarracín Guillem, José Miguel ; Palmer Gato, Marta Elena |
Published in: |
Achieving competitive advantage through quality management. - Cham : Springer, ISBN 978-3-319-17250-7. - 2015, p. 133-142
|
Subject: | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Hotellerie | Hotel industry | Gesundheitstourismus | Health tourism | Spanien | Spain |
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