A new service development integrated model
Year of publication: |
2009
|
---|---|
Authors: | Lee, Yu-cheng ; Chen, Jih-kuang |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 29.2009, 11/12, p. 1669-1686
|
Subject: | Dienstleistung | Services | Innovation | Qualitätsmanagement | Quality management | Korrelation | Correlation | Kundenzufriedenheit | Customer satisfaction | Messung | Measurement |
-
ISS-QUAL : a measure of service quality for the information systems function
Miller, Robert E., (2013)
-
Bezold, Thomas, (1996)
-
Measuring Service Quality of On-Demand Ride Services
Banerjee, Sonali P., (2021)
- More ...
-
A new method to identify the category of the quality attribute
Chen, Jih-kuang, (2009)
-
A new method to identify the category of the quality attribute
Chen, Jih-Kuang, (2009)
-
A new service development integrated model
Lee, Yu-Cheng, (2009)
- More ...