A performance evaluation and comparison model for urban public healthcare service quality (UrbPubHCServQual) by fuzzy topsis method
Rupal Khambhati, Hiren Patel, and Satendra Kumar
| Year of publication: |
2022
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|---|---|
| Authors: | Khambhati, Rupal ; Patel, Hiren ; Kumar, Satendra |
| Published in: |
Journal of nonprofit & public sector marketing. - Philadelphia, Pa. : Routledge, Taylor & Francis Group, ISSN 1540-6997, ZDB-ID 2069730-2. - Vol. 34.2022, 3, p. 291-310
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| Subject: | Confirmatory factor analysis | fuzzy TOPSIS | public-health-care service quality | scale construction | scale validation | Dienstleistungsqualität | Service quality | Fuzzy-Set-Theorie | Fuzzy sets | Performance-Messung | Performance measurement | Faktorenanalyse | Factor analysis | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Qualitätsmanagement | Quality management | AHP-Verfahren | AHP approach |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/10495142.2020.1865232 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013359027