A semiparametric Bayesian model for queueing arrival processes : an application to call centers
Year of publication: |
2023
|
---|---|
Authors: | Kuzu, Kaan ; Soyer, Refik ; Tarimcilar, Murat T. |
Published in: |
Production and operations management : the flagship research journal of the Production and Operations Management Society. - London : Sage Publications, ISSN 1937-5956, ZDB-ID 2151364-8. - Vol. 32.2023, 10, p. 3266-3285
|
Subject: | Bayesian nonparametric | call center | doubly stochastic | gamma process | queue arrival | Callcenter | Call centre | Bayes-Statistik | Bayesian inference | Warteschlangentheorie | Queueing theory | Nichtparametrisches Verfahren | Nonparametric statistics | Stochastischer Prozess | Stochastic process |
-
Optimally scheduling heterogeneous impatient customers
Bassamboo, Achal, (2023)
-
Call center service process analysis : Bayesian parametric and semi-parametric mixture modeling
Aktekin, Tevfik, (2014)
-
Helber, Stefan, (2010)
- More ...
-
Bayesian modeling of abandonments in ticket queues
Kuzu, Kaan, (2018)
-
Bayesian Modeling of Abandonments in Ticket Queues
Kuzu, Kaan, (2018)
-
Bayesian modeling of abandonments in ticket queues
Kuzu, Kaan, (2018)
- More ...