A social exchange perspective on why and when ethical leadership foster customer-oriented citizenship behavior
Year of publication: |
March 2018
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Authors: | Garba, Omale A. ; Babalola, Mayowa T. ; Guo, Liang |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 70.2018, p. 1-8
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Subject: | Ethical leadership | Customer-oriented citizenship behavior (CCB) | Psychological detachment | Felt obligation | Social exchange theory | Arbeitsverhalten | Work behaviour | Führungsstil | Leadership style | Austauschtheorie | Unternehmensethik | Business ethics | Corporate Social Responsibility | Corporate social responsibility | Sozialpsychologie | Social psychology |
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