A study of guest's expectation and perception of hotel service quality : case of Khajuraho, India
Year of publication: |
2013
|
---|---|
Authors: | Dixit, Saurabh Kumar |
Published in: |
Enlightening tourism : ET ; a pathmaking journal. - Huelva : Univ., ISSN 2174-548X, ZDB-ID 2631025-9. - Vol. 3.2013, 2, p. 125-141
|
Subject: | Service Quality | Perception | Expectation | Satisfaction | Hospitality industry | Dienstleistungsqualität | Service quality | Hotellerie | Hotel industry | Indien | India | Kundenzufriedenheit | Customer satisfaction | Gastgewerbe |
-
Service failure management system : evidence from the Indian hospitality industry
Vikash, (2024)
-
Saumendra, Das, (2022)
-
Customers' perceptions of value in relation to hotels in Gauteng, South Africa
Ntimane, Vongani, (2017)
- More ...
-
Understanding service quality attributes that drive user ratings : a text mining approach
Gunasekar, Sangeetha, (2021)
-
Consumer behavior in hospitality and tourism
Dixit, Saurabh Kumar, (2022)
-
Rural Tourism in India : Exploring the Travel Blogger’s Perspective
Choudhury, Rashmiranjan, (2021)
- More ...