A study of key success factors of service enterprises in China
Min Zhang, Biying Jin, G. Alan Wang, Thong Ngee Goh, Zhen He
| Year of publication: |
March 2016
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|---|---|
| Authors: | Zhang, Min ; Jin, Biying ; Wang, G. Alan ; Goh, Thong Ngee ; He, Zhen |
| Published in: |
Journal of business ethics : JOBE. - Dordrecht : Springer, ISSN 0167-4544, ZDB-ID 868017-6. - Vol. 134.2016, 1, p. 1-14
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| Subject: | Service quality | Grounded theory | Service management | Service innovation | Corporate social responsibility | Corporate Social Responsibility | China | Dienstleistungsqualität | Erfolgsfaktor | Success factor | Dienstleistungssektor | Service industry | Dienstleistungsmanagement | Grounded Theory |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s10551-014-2074-2 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011452910