A study on customer satisfaction towards digitalization of mobile telecommunication service in Delhi
Esha Jain and Manish Madan
| Year of publication: |
April-September 2015
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|---|---|
| Authors: | Jain, Esha ; Madan, Manish |
| Published in: |
Business analyst : a refereed journal of Shri Ram College of Commerce. - Delhi, ISSN 0973-211X, ZDB-ID 2824157-5. - Vol. 36.2015, 1, p. 107-126
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| Subject: | Customer Loyalty | Customer Satisfaction | Mobile Telecom Companies | Service Quality | SERVQUAL | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Mobilkommunikation | Mobile communications | Telekommunikationssektor | Telecommunications industry | Äthiopien | Ethiopia | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011533034