A study on performance of telecom service market : case of Karnataka, India
Year of publication: |
2018
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Authors: | Shukla, Sadhna ; Roopa, T. N. |
Published in: |
International journal of business excellence. - Genève : Inderscience Enterprises Ltd., ISSN 1756-0047, ZDB-ID 2458823-4. - Vol. 15.2018, 1, p. 66-94
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Subject: | customer perceived network quality | customer care services | customer satisfaction | overall brand equity | service quality perception | telecom circle | India | Indien | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Telekommunikationssektor | Telecommunications industry | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Dienstleistungsmarketing | Services marketing | Qualitätsmanagement | Quality management |
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