A triple whammy effect of employees' gender, job type, and service outcomes on consumer behavior
Jong-Hyeong Kim, Hyewon Youn, Ian Phau
| Year of publication: |
2021
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|---|---|
| Authors: | Kim, Jong-Hyeong ; Youn, Hyewon ; Phau, Ian |
| Published in: |
Tourism management perspectives : TMP. - Amsterdam [u.a.] : Elsevier, ISSN 2211-9736, ZDB-ID 2672710-9. - Vol. 40.2021, p. 1-11
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| Subject: | Employee gender | Gender stereotype | Hotel employees | Justification-suppression model | Role congruity theory | Geschlecht | Gender | Hotellerie | Hotel industry | Arbeitskräfte | Workforce | Konsumentenverhalten | Consumer behaviour | Tourismusberufe | Tourism employees | Arbeitszufriedenheit | Job satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tmp.2021.100878 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013209327