Accommodating the needs of disabled hotel guests : implications for guests and management
Year of publication: |
2012
|
---|---|
Authors: | Kim, Woo Gon ; Stonesifer, Henry Wade ; Han, Jin Soo |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 31.2012, 4, p. 1311-1317
|
Subject: | Hotellerie | Hotel industry | Beziehungsmarketing | Relationship marketing | Behinderte | Disabled persons | USA | United States |
-
Co-creation in hotel-disable customer interactions
Navarro, Susana, (2015)
-
Value co-creation among hotels and disabled customers : an exploratory study
Navarro, Susana, (2014)
-
Komba, Ladis, (1997)
- More ...
-
Accommodating the needs of disabled hotel guests: Implications for guests and management
Kim, Woo Gon, (2012)
-
The influence of hotel website factors on e-loyalty in a B2C context
Kim, Woo Gon, (2011)
-
Kim, Woo Gon, (2017)
- More ...