Adopting self-service technology to do more with less
Year of publication: |
2013
|
---|---|
Authors: | Hilton, Toni ; Hughes, Tim ; Little, Ed ; Marandi, Ebi |
Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 27.2013, 1, p. 3-12
|
Subject: | England | Selbstbedienung | Self-service | Dienstleistungsqualität | Service quality | Kundenintegration | Customer integration | Service-Dominant Logic | Service-dominant logic |
-
Customer experience from a self-service system perspective
Åkesson, Maria, (2014)
-
Zamora-Ramos, Moises Ruben, (2023)
-
Turner, Tobin, (2014)
- More ...
-
Adopting self-service technology to do more with less
Hilton, Toni, (2013)
-
Innovation and the children of the revolution : Facebook and value co-creation
Marandi, Ebi, (2010)
-
Innovation and the children of the revolution : Facebook and value co-creation
Marandi, Ebi, (2010)
- More ...