Alphanumeric vs. numeric token systems and the healthcare experience : field evidence from healthcare delivery in india
Shelly Rathee, Kritika Narula, Arul Mishra, Himanshu Mishra
| Year of publication: |
2023
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|---|---|
| Authors: | Rathee, Shelly ; Narula, Kritika ; Mishra, Arul ; Mishra, Himanshu |
| Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Hanover, Md. : INFORMS, ISSN 1526-5501, ZDB-ID 2023019-9. - Vol. 69.2023, 2, p. 1180-1221
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| Subject: | decision analysis | healthcare | hospitals | marketing | Krankenhaus | Hospital | Gesundheitsversorgung | Health care | Indien | India | Gesundheitswesen | Health care system | Dienstleistungsqualität | Service quality |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1287/mnsc.2022.4389 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014295475