An empirical investigation of customer satisfaction with multi channel banking
Vimi Jham
Year of publication: |
2009
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Authors: | Jham, Vimi |
Published in: |
International journal of electronic customer relationship management : IJECRM. - Genève : Inderscience Publ., ISSN 1750-0664, ZDB-ID 2422795X. - Vol. 3.2009, 2, p. 121-131
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