An empirical investigation of customer satisfaction with multi channel banking
Year of publication: |
2009
|
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Authors: | Jham, Vimi |
Published in: |
International journal of electronic customer relationship management : IJECRM. - Genève : Inderscience Publ., ISSN 1750-0664, ZDB-ID 2422795-X. - Vol. 3.2009, 2, p. 121-131
|
Subject: | Privatkundengeschäft | Personal banking | Bankgeschäft | Banking services | Kundenzufriedenheit | Customer satisfaction | Indien | India |
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