An empirical investigation to determine patient satisfaction factors at tertiary care hospitals in India
Year of publication: |
2015
|
---|---|
Authors: | Naik, J. Rama Krishna ; Anand, Byram ; Bashir, Irfan |
Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-669X, ZDB-ID 2473962-5. - Vol. 7.2015, 1, p. 2-16
|
Subject: | India | Service quality | Patient satisfaction | Factors | Tertiary care | Dienstleistungsqualität | Indien | Krankenhaus | Hospital | Kundenzufriedenheit | Customer satisfaction | Patienten | Patients | Gesundheitsversorgung | Health care |
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