An empirical study of job design in the Australian call centre industry
Year of publication: |
2004
|
---|---|
Authors: | Murray, Jane ; Jordan, Peter ; Bowden, Bradley |
Published in: |
International journal of employment studies. - [S.l.], ISSN 1039-6993, ZDB-ID 1237587-1. - Vol. 12.2004, 2, p. 3-26
|
Subject: | Callcenter | Call centre | Australien | Australia |
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