An Evaluation of In-Store Services to Enhance Customer Satisfaction
Year of publication: |
2020
|
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Authors: | Kotni, V.V.Devi Prasad |
Publisher: |
[2020]: [S.l.] : SSRN |
Subject: | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Ladengestaltung | Store design | Einzelhandel | Retail trade | Dienstleistungssektor | Service industry | Beziehungsmarketing | Relationship marketing |
Extent: | 1 Online-Ressource (31 p) |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | In: The IUP Journal of Marketing Management, Vol. XV, No. 3, August 2016, pp. 7-36 Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments 2016 erstellt |
Source: | ECONIS - Online Catalogue of the ZBW |
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