An examination of disability-related complaints in the United States commercial aviation sector
Year of publication: |
2019
|
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Authors: | Major, Wesley L. ; Hubbard, Sarah M. |
Published in: |
Journal of air transport management. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6997, ZDB-ID 1208154-1. - Vol. 78.2019, p. 43-53
|
Subject: | Disability | Air travel | Air carrier access act (ACAA) | Americans with disabilities act (ADA) | Passenger complaints | Wheelchair | Disability-related complaints | Luftverkehr | Air transport | Behinderte | Disabled persons | USA | United States | Beschwerdemanagement | Complaint management | Passagierluftverkehr | Air passenger transport | Behindertenpolitik | Disability policy | Fluggesellschaft | Airline |
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