An examination of electronic video clips in the context of hotel Websites
Year of publication: |
2011
|
---|---|
Authors: | Kim, Sungsoo ; Mattila, Anna S. |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 30.2011, 3, p. 612-618
|
Subject: | Website | Hotellerie | Hotel industry | Dienstleistungsqualität | Service quality | Bewertung | Evaluation |
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