Quality rating in hotel community sites
Year of publication: |
2008
|
---|---|
Authors: | Fittkau-Koch, Susanne ; Jockwer, Axel |
Published in: |
Trends and Issues in Global Tourism 2008. - Berlin : Springer, ISBN 3-540-77797-0. - 2008, p. 85-93
|
Subject: | Hotellerie | Hotel industry | Dienstleistungsqualität | Service quality | Website | Social Web | Social web | Bewertung | Evaluation |
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