An integrated model of customers’ intention to reuse information service : what’s new for conversational agents?
Year of publication: |
2023
|
---|---|
Authors: | Lei, Soey Sut Ieng ; Liu, Guanrong ; Shen, Haili ; Ye, Shun ; Sitou, Chi Fai |
Published in: |
Tourism analysis : an interdisciplinary tourism & hospitality journal. - [Elmsford, NY] : Cognizant Communication Corporation, ISSN 1943-3999, ZDB-ID 2267000-2. - Vol. 28.2023, 4, p. 527-543
|
Subject: | Chatbots | Computer-mediated communication | Instant messaging | Interpersonal attraction | Technology acceptance |
-
Workplace stress from actual and desired computer-mediated communication use : a multi-method study
Stich, Jean-François, (2017)
-
How shopping habits change with artificial intelligence : smart speakers' usage intention
Aiolfi, Simone, (2023)
-
Kopplin, Cristopher Siegfried, (2022)
- More ...
-
Liu, Guanrong, (2022)
-
A comparison between chatbot and human service : customer perception and reuse intention
Lei, Sut Ieng, (2021)
-
Recipe for perceived personalization in hotels
Lei, Soey Sut Ieng, (2024)
- More ...