An investigation into the effects of IS quality and top management support on ERP system usage
Year of publication: |
2010
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Authors: | Lin, Hsiu-fen |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 21.2010, 3/4, p. 335-349
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Subject: | ERP-System | ERP system | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Taiwan |
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