Analyzing online customer dissatisfaction toward perishable goods
Year of publication: |
2011
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Authors: | Cho, Yoon C. |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 64.2011, 11, p. 1245-1250
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Subject: | Online-Handel | Online retailing | Beschwerdemanagement | Complaint management | Lebensmittelhandel | Food trade | Produktlebenszyklus | Product life cycle |
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