Anger and fear : effects of negative emotions on hotel employees' information technology adoption
Year of publication: |
2022
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Authors: | Zheng, Lili ; Montargot, Nathalie |
Published in: |
The international journal of productivity and performance management. - Bradford : Emerald, ISSN 1758-6658, ZDB-ID 2024364-9. - Vol. 71.2022, 5, p. 1708-1727
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Subject: | Anger | Fear | Hotel reservation system | Psychological distancing | User adoption intention | Venting anger | Emotion | Hotellerie | Hotel industry | Informationstechnik | Information technology | Konsumentenverhalten | Consumer behaviour | Innovationsakzeptanz | Innovation adoption | Tourismusberufe | Tourism employees | Innovationsdiffusion | Innovation diffusion |
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