Application of quality methodologies to the development of a website
Year of publication: |
2008
|
---|---|
Authors: | Malarranha, Carlos ; Puga-Leal, Rogério ; Pereira, Zulema Lopes |
Published in: |
International journal of internet and enterprise management : IJIEM. - Olney : Inderscience Enterprises, ISSN 1476-1300, ZDB-ID 2148430-2. - Vol. 5.2007, 4, p. 313-332
|
Subject: | Electronic Commerce | E-commerce | Dienstleistungsqualität | Service quality | Website | Qualitätsmanagement | Quality management |
-
Consumer's perception of webiste service quality : an empirical study
Ahmad, Asad, (2016)
-
E-service quality management of a hotel website : a scale and implications for management
Hahn, Song-Ee, (2017)
-
Wilson, Nicholas, (2019)
- More ...
-
Application of quality methodologies to the development of a website
Malarranha, Carlos, (2007)
-
An Assessment of Recovsat Utilization for Different Service Typologies
Costa, Ana Cristina, (2012)
-
Process capability in services
Puga-Leal, Rogério, (2007)
- More ...