Systematic differences in online reviews of hotel services between business and leisure travelers
Jong Min Kim, Haoxiang Ma, Sungjun (Steven) Park
| Year of publication: |
2023
|
|---|---|
| Authors: | Kim, Jong Min ; Ma, Haoxiang ; Park, Sungjun |
| Published in: |
Journal of vacation marketing. - London : Sage, ISSN 1479-1870, ZDB-ID 2093798-2. - Vol. 29.2023, 2, p. 189-205
|
| Subject: | Content analysis | hotel service | online review | service rating | text mining | Hotellerie | Hotel industry | Dienstleistungsqualität | Service quality | Virales Marketing | Viral marketing | Online-Marketing | Internet marketing | Text | Online-Handel | Online retailing |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/13567667221084373 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014246966