Articulation work skills and the recognition of call centre competences in Australia
Year of publication: |
2009
|
---|---|
Authors: | Hampson, Ian ; Junor, Anne ; Barnes, Alison |
Published in: |
The journal of industrial relations : the journal of the Industrial Relations Society of Australia. - London [u.a.] : Sage, ISSN 0022-1856, ZDB-ID 410608-8. - Vol. 51.2009, 1, p. 45-58
|
Subject: | Australien | Australia | Callcenter | Call centre | Qualifikation | Occupational qualification |
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