Assessing and differentiating the quality of Internet-based services : a case of online banking in Taiwan
Year of publication: |
2008
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Authors: | Yu, Chian-son |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 28.2008, 5/6, p. 581-602
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Subject: | Electronic Banking | Electronic banking | Dienstleistungsqualität | Service quality | Taiwan |
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