Assessing service quality at wineries and cellar doors through service mapping
Year of publication: |
2011
|
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Authors: | Carlsen, Jack |
Published in: |
International journal of wine business research : IJWBR. - Bingley : Emerald, ISSN 1751-1062, ZDB-ID 2429135-3. - Vol. 23.2011, 3, p. 271-290
|
Subject: | Weinhandel | Wine trade | Weinbau | Wine industry | Direktmarketing | Direct marketing | Dienstleistungsqualität | Service quality | Australien | Australia |
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