Assessing the impact of customer concentration on initial public offering and balance sheet-based outcomes
Year of publication: |
November 2017
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Authors: | Saboo, Alok R. ; Kumar, V. ; Anand, Ankit |
Published in: |
Journal of marketing. - Thousand Oaks, CA : Sage Publishing, ISSN 0022-2429, ZDB-ID 218318-3. - Vol. 81.2017, 6, p. 42-61
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Subject: | customer concentration | customer relationship management | organizational capabilities | customer credit quality | Beziehungsmarketing | Relationship marketing | Börsengang | Initial public offering | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Unternehmenskonzentration | Market concentration |
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