Assessment of after-sales service behaviors of Ethiopia Telecom customers
Rajasekhara Mouly Potluri and Hailemichael W. Hawariat
| Year of publication: |
2010
|
|---|---|
| Authors: | Potluri, Rajasekhara Mouly ; Hawariat, Hailemichael W. |
| Published in: |
African journal of economic and management studies : AJEMS. - Bingley : Emerald, ISSN 2040-0705, ZDB-ID 2556176-5. - Vol. 1.2010, 1, p. 75-90
|
| Subject: | Telekommunikationssektor | Telecommunications industry | Kundenservice | Customer service | Kundenzufriedenheit | Customer satisfaction | Äthiopien | Ethiopia |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003982837