Assessment of student satisfaction model : evidence of Western Balkans
Vesna Rodić Lukić and Nemanja Lukić
| Year of publication: |
2020
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|---|---|
| Authors: | Lukić, Vesna Rodić ; Lukić, Nemanja |
| Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 31.2020, 13, p. 1506-1518
|
| Subject: | behavioural intentions of students | institutions of higher education | perceived service quality | student satisfaction | student satisfaction model | Dienstleistungsqualität | Service quality | Studierende | Students | Kundenzufriedenheit | Customer satisfaction | Hochschule | Higher education institution | Zufriedenheit | Satisfaction |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/14783363.2018.1489227 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012312240