Attitudinal and behavioral loyalty amongst casino players in Macau
Year of publication: |
2013
|
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Authors: | Prentice, Catherine |
Published in: |
Services marketing quarterly. - New York, NY : Haworth Press, ISSN 1533-2969, ZDB-ID 2050792-6. - Vol. 34.2013, 4, p. 309-321
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Subject: | casino service quality | behavioral loyalty | attitudinal loyalty | Macau casinos | Südostasien | Southeast Asia | Glücksspiel | Gambling | Macau | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour |
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