From traditional banking to technology-enabled banking services in India : a study of bank customers' perceptive
Liaqat Ali and Simran Jit Kaur
| Year of publication: |
2022
|
|---|---|
| Authors: | Ali, Liaqat ; Kaur, Simran Jit |
| Published in: |
Journal for global business advancement : JGBA. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-9678, ZDB-ID 2439433-6. - Vol. 15.2022, 4, p. 447-468
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| Subject: | banking services | banking technology | customers perception | demographic attributes | ease-of-use | factor analysis | India | service quality | Indien | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Bankgeschäft | Banking services | Kundenzufriedenheit | Customer satisfaction | Bank | Electronic Banking | Electronic banking | Bankmarketing | Bank marketing | Finanzdienstleistung | Financial services | Privatkundengeschäft | Personal banking |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/JGBA.2022.130419 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014309015