Beschwerdemanagement in Franchisesystemen
Carsten Rennhak und Ines Stiefbold
| Year of publication: |
2007
|
|---|---|
| Authors: | Rennhak, Carsten ; Stiefbold, Ines |
| Publisher: |
Stuttgart : Ibidem-Verl. |
| Subject: | Franchising | Reklamation | Kundenmanagement |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] ; Description [digitool.hbz-nrw.de] |
| Extent: | XVI, 151 S. : graph. Darst. |
|---|---|
| Series: | Reutlinger Schriften zu Marketing & Management. - Stuttgart : Ibidem-Verl., ISSN 1865-3162. - Vol. 1 |
| Type of publication: | Book / Working Paper |
| Language: | German |
| ISBN: | 978-3-89821-832-0 ; 3-89821-832-5 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10008637624